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Host (Buyer)
Have a look at our frequently asked host questions from the most generic to the very specific.
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Participant (Supplier)
Have a look at our frequently asked participant questions from the most generic to the very specific.
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Additional Product Support
Live Chat
Our Live Chat service is available on weekdays, typically from 08:45 to 17:00 GMT and CT zones. Real people (not robots) manage our Live Chat so feel free to ask us how we are!
Help Dojo
Click the ‘Help Dojo’ button to access interactive walkthroughs and guides to help you get the most of our software solutions.
Knowledge Base
Our knowledge base is filled with answers to common questions. You will need a free Market Dojo account to get started, which you can sign up to for free.
Community
Whether you wish to share best practice, ask other users for hints and tips or request advice on which categories work best at auction, our community page is here for you to get the most out of our tools.
Contact us at [email protected] We aim to first reply to emails within 3 hours and resolve the query within 8 hours.
Telephone
If you prefer to give us a call, we are available on weekdays, typically from 08:45 to 17:00 GMT and CT zones. During UK business hours, you can reach us on +44-1174-566-817 and during US business hours on +1-800-368-5283.
Managed Service
Allow our team to invite and expedite suppliers, review submissions for accuracy, conduct credit checks and pass on to final approvers.