Customer success stories

Arqiva, the communications infrastructure and media services company, operates at the heart of the broadcast, satellite and mobile communications markets. Arqiva provides much of the infrastructure behind television, radio, satellite and wireless communications in the UK and has a significant presence in Ireland, mainland Europe and the USA.

Arqiva met Market Dojo at a trade show in Spring 2011 and immediately recognised the potential and ease of use of our e-Auction platform.

Arqiva’s purchasing team now use Market Dojo as a key tool within their purchasing strategy and have run numerous auctions.

NTT is one of the UK’s leading telephone fundraising agencies. They work with charities of all sizes, and have over 20 years of experience in delivering inspiring telephone campaigns.

Metroline’s principal business is the provision of bus services, serving London, one of the world’s busiest cities. Metroline’s fleet of 1,200 buses carry 250 million passengers each year. Metroline is a wholly owned subsidiary of ComfortDelGro Corporation; the world’s second largest listed land transport company.

We first met Metroline in September 2011. They had identified an opportunity to use e-Procurement to reduce the cost of maintaining their large fleet of buses and were investigating which solution best met this need. After considering a number of alternatives, Market Dojo was selected because, as well as providing an easy to use solution which could be managed by Metroline, it offered clear and transparent pricing.

Metroline ran their first auction in November 2011 and saved enough money to pay for their investment in Market Dojo more than 8 times over. Over the next 6 months, Metroline have gone on to run more than a dozen Auction and RFQ events, allowing them to significantly reduce spending on fleet maintenance costs.

The UK in 2012 is facing unprecedented changes to Local Government – much of it driven by the global financial crisis which is being firmly felt in the public sector.  To adapt, Shropshire Council sought to quickly become more streamlined and cost-effective.

The first step was to develop a web based e-procurement system to increase market competition and reduce resources by tendering on-line rather than the previous resource hungry paper based process.

Shropshire Council’s Integrated Passenger Transport Services team had previously outsourced the running of its e-auctions to a consultancy firm.  Having seen the benefits of this type of procurement and armed with the knowledge of how it works, they were keen to run the events independently.  After visiting our website and studying the comprehensive guides we have freely available, they felt confident in their ability to run a successful auction alone and therefore selected the Market Dojo solution.

Shropshire chose to initially run a series of 5 auctions, which with our licensing terms and on-demand service meant this could be done quickly and at a very low cost.  The auctions were mini-competitions within the existing framework of bus and taxi operators, and ensured that the best value was sought.

Killarney Telecommunications Limited is a leading partner in providing services to all major blue chip companies in the Power & Telecoms industries with clients including BT, O2 and Vodafone amongst many others. KTL’s vision is to become the leading Turnkey Partner for Blue Chip Telecoms, Power & Renewable Companies.

KTL had experience of e-auctions as a supplier and had decided to use this approach with their own procurement. They contacted Market Dojo after carrying out extensive web research into online e-auctioning tools.

KTL had a very tight timeframe in which to conduct their first event. Fortunately, the nature of the Market Dojo platform meant we were able to help.

Within 24 hours the auction event was live in the market and within 48 hours the auction was successfully concluded.

Jena Tec is a leading name in the design, manufacture and supply of linear and rotary motion products and services. Jena Tec’s wide experience in the fields of ballscrews, spindles, actuators, linear motion components and asset repair capability gives an unrivalled capability compared to their competitors. High quality, competitive pricing, good delivery and excellent customer service are their aims.

As part of the Avingtrans PLC technology group, Jena Tec operates from 3 world class manufacturing locations in the USA, UK and Germany and exports internationally through sales offices and their distribution network supporting their established and growing customer base.

Jena Tec has been has been using Market Dojo’s e-Sourcing software for the last 5 months and has identified average savings of 38% on their RFQs, of which they conduct up to 5 per day. This has been while using only a limited amount of Market Dojo’s capability, without even requiring the reverse auction feature. Jena Tec has since expanded their spend categories to include standard consumables and subcontracted manufactured project items and hope to run a reverse auction when appropriate.

St Mungo’s opens doors for homeless people. Mainly based in London and the South, the charity provides emergency shelter, support towards recovery and help to prevent rough sleeping.

Market Dojo met Shatu from St Mungo’s procurement team at a trade event in March 2011 and were very pleased to have the opportunity to work with this great charity.

Although Shatu already had theoretical knowledge and a general overview of an e-auction, she had never actually run an e-event by herself before.

LINPAC Packaging is an international market leader in the production of primary fresh food packaging and food service solutions. The company has annual revenues of EUR 700 million and 6,200 employees operating across a network of 16 plants and 23 sales operations.

Within the company LINPAC Packaging also have a centralised procurement team, based in the UK, who co-ordinate purchasing activities for the LINPAC Packaging Group.

The team at LINPAC had experience with other e-Procurement providers and platforms before finding Market Dojo. They were attracted to the professionalism and transparent costing which Market Dojo provided. We were also able to demonstrate how easy our solution is to adopt from the buyer and supplier side through our low number of support requests.

LINPAC have now run a number of reverse auctions and Request for Quotations using Market Dojo and this has helped them successfully achieve cost reduction targets. The team at LINPAC have also taken an active role in helping develop the Market Dojo roadmap and have provided valuable feedback on new innovations, such as Japanese Auctions.

Optimum is a procurement outsourcing and consulting company, providing clients with experienced professional practitioners to deliver pragmatic solutions in procurement outsourcing and advisory.

Founded in 2007, Optimum has enjoyed significant year-on-year growth to become a leading procurement service provider with a proven pedigree and track record of success, delivering significant and sustainable commercial value to a growing number of clients across a broad range of industry sectors.

One of Optimum’s many clients was Henderson Global Investors, a leading independent global asset management firm. Henderson is one of Europe’s largest investment managers, with over £64 billion assets under management and employs over 1000 people worldwide.

Optimum partnered with Market Dojo to conduct a highly successful reverse auction for Office Supplies on behalf of Henderson. Optimum managed the e-auction process by providing their skill and expertise, whilst Market Dojo provided their capable e-auction software.

The result was a fantastic success for Henderson, identifying savings of close to 30% from several suppliers including their incumbent.

Founded in 2006, Fairnet Commercial Services was established to deliver a step change in energy buying; initially focussing on building Energy Buying Groups for organisations so that independent members benefitted from the buying power of all the members – they soon found that their service could deliver for all businesses, small or large, and they sought to develop a network of friendly, customer oriented, local consultants to both refer their service and provide the necessary help many businesses need.

Fairnet have partnered with Market Dojo to create an innovative two stage Reverse Auction, allowing energy suppliers to respond to market competition via qualification bids, followed by a dynamic e-auction to further sharpen rates from the best 2 or 3 suppliers.

For larger supplies, Fairnet can run Reverse Auctions several months in advance of contract renewal dates providing a benchmark target cost and using daily market data they will index prices to give an indication of contractual prices, giving clients the opportunity to exploit market opportunities that arise.

Using Market Dojo’s Reverse Auction software, Fairnet typically saves clients 15% over renewal offers and 2-3% on wholesale prices.

“A really motivating tool to use”

- Keith Moore, Managing Director, Fairnet Commerical Services